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City has updated its website at MapleRidge.ca

Offering chance to win a gift card for public feedback
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The City of Maple Ridge has updated its website. (City of Maple Ridge)

The City of Maple Ridge is inviting the public to “test drive” its updated website.

The city touts a modern look, improved navigation, and better viewing on all devices among the improvements to the site mapleridge.ca unveiled today.

“Our website is the first point of contact people often have with our city and this is a significant milestone in our ongoing efforts to keep our residents engaged and informed,” said Mayor Dan Ruimy. “Our site had over 2 million page views last year, reflecting its importance to our residents.

“Putting our customers first and making it easier for residents to find information any time, on any device helps us achieve our goals of openness and transparency.”

The new website makes it easier for users to navigate the site with an improved site map structure, enhanced search function, and updated content. It also includes enhanced accessibility features consistent with Web Content Accessibility Guidelines (WCAG) 2.1 level AA standard.

Key features of the new website include:

• Streamlined navigation that is aligned with how visitors typically search for information

• Amalgamating three stand-alone department sites into one city website

• A more responsive design that provides consistent viewing on any device

• Improved online form function, including a one-stop place to report concerns

• Dynamic accessibility tool for residents with diverse abilities to personalize settings and for users to translate content to multiple languages

• A more prominent ‘I want to’ service feature section and direct links to e-services

• Community calendar showcasing local events

• Home page featuring the latest city news and announcements

• Easier search for information on city facilities and bylaws

“The city is committed to providing a website accessible for all users,” said Zvi Lifshiz, director of strategic development, communications and engagement. “This is a key step forward to improving our online services and our customer experience across all our services areas. I encourage everyone to try out the new website and share your feedback. This will help us with planning for future enhancements to the website and our online services.”

The city is inviting the public to check out its new site provide feedback through a short survey by June 30 at Engage.MapleRidge.ca/Website for a chance to win one of ten $25 gift cards to a local business. Residents can also email communications@mapleridge.ca if they need any support with the new site.