The City of Maple Ridge has launched a new digital tool it anticipates will transform the building permit process for new homes, commercial spaces and other structures.
The introduction of online submissions marks the city’s first step towards a fully digital permit system to save customers time while providing a more user-friendly experience. The initial rollout will focus on improvements for commercial tenants, expanding to other permit types in 2025.
“Moving to a digital system is a key step forward and part of our comprehensive plan to streamline approvals for new homes and doing business in Maple Ridge," said Mayor Dan Ruimy. "We're not only speeding up the approval process but also enhancing transparency and communication to deliver efficient, high-quality service to our community."
Commercial tenants who want to renovate and improve their leased spaces can now submit all documents and plans required for permits online. The city says this process simplifies and reduces delays with efficient and seamless online submissions, communications, approvals, document sharing and management.
The city will roll out online submissions for other building permit types over time, eventually offering a fully digital permitting process.
The project is part of a comprehensive city-wide review and modernization of development and building permit processes. The goal is to speed up and simplify approvals for housing and other community needs while ensuring compliance with standards and regulations to demonstrate the city is business ready. The updates intend to automate time-consuming work, streamline processes, reduce steps, clarify guidelines, and increase the overall transparency of the process.
