Starting Monday the east door to Maple Ridge city hall will be the primary entrance, and this door will become the exit. (Neil Corbett/The News)

Starting Monday the east door to Maple Ridge city hall will be the primary entrance, and this door will become the exit. (Neil Corbett/The News)

COVID-19 hits Maple Ridge city hall

Changes to public access will begin on Monday

Maple Ridge city hall has new controls for public access to the building, after reports of multiple cases of COVID-19 among city staff.

In the same building is the Service BC office of the provincial government, which has been closed since April 12 due to a COVID-19 outbreak.

READ ALSO: COVID-19 exposure closes Maple Ridge Service BC office

READ ALSO: Maple Ridge takes development services virtual

The city has issued a press release stating that on Monday, April 26 access to city hall will be through the east entrance closest to the RCMP detachment, with the exit on the west side of the building beside the business tower and library.

Staff members will greet each visitor, conduct a COVID-19 questionnaire, obtain contact tracing information and provide hand sanitizer and a mask, which must be worn while inside city hall. Plexiglas barriers have been installed at the customer service counters, in accordance with public health guidelines.

Access to city hall will be limited to one person at a time at the finance counter. Development services enquiries are being handled virtually at this time.

“The decision to return to virtual services at the Development Services counter was prompted by confirmed COVID-19 cases reported by staff,” said city CAO Al Horsman. “This was a proactive move by the city to ensure the safety of staff and customers.

“Strict WorkSafeBC approved protocols are in place and we will continue to adhere to current public health orders.”

READ ALSO: B.C.’s COVID-19 non-essential travel ban takes effect, $575 fines approved

Visitors who wish to meet with a specific staff member are asked to phone ahead and book an appointment, so that a time and space can be arranged to provide a safe, physically distanced meeting environment, said a city press release.

To accommodate appropriate distancing protocols in the workplace, many city staff are working from home on rotational schedules and specific individuals may not be available to meet in person without prior notice.

The city will continue to offer online alternatives at mapleridge.ca/496 for members of the public who prefer contactless interactions.


Have a story tip? Email: ncorbett@mapleridgenews.com

Like us on Facebook and follow us on Twitter.

City HallCoronavirusmaple ridge

Just Posted

The draw for May’s Shop Local & Win contest takes place June 4, 2021. (Special to The News)
Open your wallet close to home and win

Maple Ridge - Pitt Meadows Chamber of Commerce hosts shop local competition

Brian Malfesi and his partner Vincent Jourdenais have qualified for the Tokyo Olympics. (Special to The News)
Maple Ridge kayak racer qualifies for Tokyo Olympics

Malfesi is first B.C. sprint paddler to race for Team Canada at Olympics in 33 years

Conservative Leader Erin O’Toole. (THE CANADIAN PRESS/Sean Kilpatrick)
Chamber of commerce for Maple Ridge and Pitt Meadows hosts Conservative leader

Erin O’Toole and MP Dalton part of online Zoom meeting on Monday

A photo of Telosky Stadium from the Maple Ridge Museum and Archives. (Special to The News)
Telosky Stadium opened in Haney on this day in 1950

Maple Ridge Museum and Archives marks special day in local sporting history

Transport 2050 is TransLink’s largest ever public engagement. (TransLink, Special to The News)
Last day to take TransLink’s planning survey

Maple Ridge and Pitt Meadows residents can have a say in Transport 2050

Daily confirmed COVID-19 cases reported to B.C. public health, seven-day rolling average in white, to May 12, 2021. (B.C. Centre for Disease Control)
B.C. preparing ‘Restart 2.0’ from COVID-19 as June approaches

Daily infections fall below 500 Friday, down to 387 in hospital

Bradley Priestap in an undated photo provided to the media some time in 2012 by the London Police Service.
Serial sex-offender acquitted of duct tape possession in B.C. provincial court

Ontario sex offender on long-term supervision order was found with one of many ‘rape kit’ items

Rich Coleman, who was responsible for the gaming file off and on from 2001 to 2013, was recalled after his initial testimony to the Cullen Commission last month. (Screenshot)
Coleman questioned over $460K transaction at River Rock during B.C. casinos inquiry

The longtime former Langley MLA was asked about 2011 interview on BC Almanac program

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Mandarin Garden in Abbotsford had two event tents set up for outdoor dining. One of the tents, valued at more than $5,000, was stolen early Friday morning (May 14). (Submitted photo)
UPDATE: Dining tent stolen from Abbotsford restaurant is located

Owner says it would have cost more than $5,000 to replace the rented event tent

Steven Shearer, <em>Untitled. </em>(Dennis Ha/Courtesy of Steven Shearer)
Vancouver photographer’s billboards taken down after complaints about being ‘disturbing’

‘Context is everything’ when it comes to understanding these images, says visual art professor Catherine Heard

Trina Hunt's remains were found in the Hope area on March 29. Her family is asking the public to think back to the weekend prior to when she went missing. (Photo courtesy of IHIT.)
Cousin of missing woman found in Hope says she won’t have closure until death is solved

Trina Hunt’s family urges Hope residents to check dashcam, photos to help find her killer

Chief Public Health Officer Theresa Tam listens to a question during a news conference, in Ottawa. THE CANADIAN PRESS/Adrian Wyld
Restrictions will lift once 75% of Canadians get 1 shot and 20% are fully immunized, feds say

Federal health officials are laying out their vision of what life could look like after most Canadians are vaccinated against COVID-19

Most Read