Injury claims, not collision repairs, are the biggest pressure on ICBC rates. (Black Press files)

ICBC overbilling for crash repairs not the problem, dealers say

Collision repair shops reject union claim of inflated costs

The president of B.C.’s Automotive Retailers Association has rejected suggestions by an ICBC union that the public car insurance company’s financial pressures are partly due to overbilling on collision repairs.

With ICBC undergoing an audit by the province to find savings and curb rising vehicle insurance rates, Ken McCormack said there is no evidence behind allegations by the union representing ICBC estimators that repair shops using the ICBC Express claim program are producing unnecessary costs.

“Overbilling doesn’t happen and really can’t happen with the province-wide estimating system that won’t allow an accredited shop to submit a repair estimate that doesn’t meet established criteria,” McCormack said Monday.

ICBC is facing a deficit and a rate increase of 6.4 per cent on basic coverage and 9.6 per cent on optional insurance takes effect this month. The NDP government approved the rate increase and ordered a review of ICBC operations to seek savings.

RELATED: ICBC rates going up this month

ICBC financial statements show increasing costs of injury claims. From 2009 to 2016, claims costs rose 80 per cent, with the steepest increases for minor injuries and legal costs.

McCormack noted that the latest ICBC financial reports show collision repair costs are only 15 per cent of the total costs to ICBC.

“As suppliers, we are already as lean as we can be and there simply aren’t any more areas where we can lower costs and remain viable,” McCormack said. “The open door to fraud is with the bodily injury component and the government should be looking in that direction.”

Attorney General David Eby has ruled out adopting a no-fault insurance system that would assign a value to injuries by type and avoid the legal haggling that currently accompanies many bodily injury claims.

BC legislatureICBC

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

LETTER: Pitt Meadows woman tired of speeders on Bonson

Speed bumps or increased enforcement are needed to curtail racers through a park zone

LETTER: Lock cats and small dogs away from wily coyotes

If you have a letter you’d like to submit, please email us at editor@mapleridgenews.com.

LETTER: Priority should be given to locals accessing Golden Ears park

Maple Ridge residents should be able to reserve new day passes ahead of out-of-towners: one local

When life gives you lemons…

Maple Ridge kids make the most of summer by setting up lemonade stand

SHARE: Rainy days of summer in Maple Ridge still a sight to behold

Send us your photo showing how you view Maple Ridge or Pitt Meadows, and it could be featured soon

QUIZ: Do you know the truth?

In what has been described as a post-truth era, how much do you know about truth and lies?

Fraser Valley Bandits fall to Edmonton in CEBL final

Bandits lose 90-73 to Stingers in Sunday’s Summer Series final

Simon Cowell breaks his back falling from electric bike

Incident happened at his home in California

VIDEO: Internet famous Yukon-based bhangra dancer explores Vancouver Island

Gurdeep Pandher spreads joy through dance, forms cross-cultural connections amid pandemic

Unofficial holidays: the weird and wonderful things people celebrate around the world

On any given day of the year, there are several strange, silly or serious holidays to observe

Fraser Valley Bandits advance to CEBL Championship Game

Bandits post comeback 76-75 win over Hamilton Honey Badgers in Saturday’s semifinal

IHIT on scene of suspicious early-morning fire on rural Mission property

Entrance to Gunn Avenue property cordoned off while investigation takes place, updates coming

Moving on: Tanev scores 11 seconds into OT as Canucks oust Wild

Vancouver beats Minnesota 5-4 to move into first round of NHL playoffs

Most Read