Checking in on neighbours very soon after a violent police incident occurs in a residential area should be a priority for RCMP – not a week later.
That’s the take of next-door neighbour Susan Barclay Nichols who lives in the Knight Road/Queen Street area of Chilliwack where a mental health emergency on Victoria Day (May 22) ended with a shooting and house fire in the wee hours of the next morning.
“What happened was scary, like out of an action movie,” said Nichols. “It was not the shooting but everything around it.”
RELATED: Man charged after protracted standoff, shooting
More than a week after it happened, Chilliwack RCMP Victim Services officials planned a “Neighbourhood Outreach Meeting” on Tuesday (May 30) for the residents still processing the terrifying incident who might have questions about safety. They might also need tools and resources available through the Chilliwack RCMP, such as victim services, or counselling referrals.
“As an area resident, you and your neighbours have likely been directly impacted by the recent shooting incident,” the meeting invite said.
Access to firearms in the Knight Road residence is what turned the incident into a standoff with police that necessitated calling of the RCMP’s emergency response team (ERT) to assist. Neighbours reported hearing gunshots sometime before 8 p.m. as well as flash bangs.
Police say shots were fired at them, and a man has since been charged. Amid the chaos the Knight Road house, where the man was a tenant, somehow ignited and burned to the ground.
Daniel Hackl, 29, was charged with one count of discharging a firearm with intent to wound or disfigure.
Victim Services and Chilliwack RCMP set up the outreach meeting to allow the residents to ask questions and talk about any concerns. The police invitation reads: “Our staff are trained in helping people cope with traumatic incidents. We are here to listen and help.”
Nichols has been reflecting on the experience that left her angry, sleep-deprived and stressed five days after the incident, over being effectively ignored by the public-safety experts: the police. That’s why she opted to go to the newspaper with her story.
“Where were they? We needed someone there when we got back to the house on Tuesday. We needed someone to tell us when we could go home, or tell us something about what was happening. Or say, ‘that sucks.’”
A member of Crime Prevention team of community policing was reportedly in the neighbourhood the day after the incident but Nichols said she and her neighbours never saw anyone.
“I get that this was a once-in-a-career thing for the officers, and they were busy with an active investigation. But they could have said ‘Hi’ at some point.”
It took from Tuesday’s investigation to Saturday before an officer came over to check on her.
“Only one officer showed any compassion for what we went through.”
She did manage speak to someone from RCMP Victim Services, and an RCMP spokesperson twice, and has been given the range of counselling and apprised of other resources available.
“I understand that that they don’t have a time machine, but as someone who worked with people in crisis the first rule of social work is to say: ‘I see you,’ to make a point of acknowledging it happened.
“They don’t have to take responsibility, just say sorry it happened.”
Nichols recounted how they first noticed police vehicles gathering in a nearby parking lot on Monday afternoon. A call came in to RCMP about a distraught individual with access to firearms, which put everything in motion.
They were notified that a neighbour was in mental health crisis and they would have to leave, so they grabbed some clothes, meds, and the dog, and headed out.
“We were told the rounds could go through walls.”
Other neighbours were told to shelter in place, and stay away from exterior walls.
They didn’t know where to go, so they chose the Canadian Tire parking lot to wait it out, and watch the scene from their security cameras. It might take an hour or so to be resolved, the officer told them, and that they would text them when it was over.
It ended up taking until midnight and no one texted them. By then they had rented a hotel room for the night for which they have since found out they cannot be reimbursed.
Nichols said they had no way of knowing what was happening, but their security cameras detected the movement of a towed battering ram some time after 6 p.m. Police were discharging tear gas, and flash bangs used in an effort to force the individual to exit the residence.
“The only thing we knew was what we saw on our cameras.”
The roommate of the alleged shooter, her neighbour whose house burnt down, told Nichols that no one had contacted him either.
“And yet he’s the one most directly affected,” she said.
Nichols said she’s been made aware that the protocol for setting up an RCMP outreach meeting after an incident is to hold it three to five days following. The outreach meeting effort is a valid one, she underlined.
“I just think that eight days after the fact is just too late. It’s beyond inadequate.”
RELATED: Alleged shooting suspect refuses to co-operate in court
Do you have something to add to this story, or a news tip? Email:
jennifer.feinberg@theprogress.com
@CHWKjourno
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