The transit authority released its top 10 bus routes for rider complaints last year. (TransLink/Twitter)

Worst 10 bus routes in Metro Vancouver for rider complaints

TransLink releases list, with Route 319 at the top

If you’ve taken issue with TransLink during your daily commute, you’re not alone.

The transit authority released its top 10 bus routes for rider complaints last year.

Likely not a surprise to those who ride it, Route 319 between Surrey and Delta at Scott Road Station and the Newton Exchange received the highest number of complaints. Coming in second was Route 116 between Edmonds Station and Metrotown Station in Burnaby.

READ MORE: BC Transit ordered to pay blind woman $11K after driver fails to call out stops

Most of the nearly 30,000 complaints related to overcrowding, the schedule, and the driver’s behaviour. TransLink received 2,600 complaints more than last year – up 10 per cent.

Meanwhile, staff said ridership on buses went up by seven per cent.

Here is the full list of the top 10 bus routes for complaints in 2018:

1. 319 Scott Road Station/Newton Exchange

2. 116 Edmonds Station/Metrotown Station

3. 410 Richmond-Brighouse Station/22nd Street Station

4. 301 Newton Exchange/Brighouse Station

5. 023 Main Street Station/Beach

6. 351 Crescent Beach/Bridgeport Station

7. 049 Metrotown Station/Dunbar Loop/UBC

8. 240 15th Street/Vancouver

9. 335 Newton/Surrey Central Station

10. 100 22nd Street Station/Marpole Loop



joti.grewal@bpdigital.ca

Like us on Facebook and follow us on Twitter

Just Posted

Burrards lose to Shamrocks in double overtime

WLA championship series moves to Maple Ridge Sunday

Senior men’s exhibition baseball in Maple Ridge

Elite Burnaby Bulldogs take on Royals Saturday

From the desk: Sexual assaults tough to talk about

May take a while to report an incident

Pitt Meadows junior golfer wins prestigious tournament

Incredible run in last four holes gives 10-year-old scores of 71

Fashion Fridays: How to dress and feel powerful

Kim XO, helps to keep you looking good on Fashion Fridays on the Black Press Media Network

Discussion on grief and loss between Stephen Colbert, Anderson Cooper goes viral

The exchange includes emotional question from Cooper, and outlook on grief as a child

Toronto activist calling on federal parties to nominate more black candidates

Fewer than 20 black Canadians have been nominated so far, including some Liberal MPs seeking re-election

Portland, Oregon, awaits right-wing rally, counter protests

Patriot Prayer’s Joey Gibson surrendered Friday on an arrest warrant for felony rioting

Police identify 45-year-old victim in South Surrey stabbing

Delphin Paul Prestbakmo died at the scene, near 18 Avenue and 152 Street

Kraft Heinz brand baby food recalled in B.C. due to possibility of insects

The Canadian Food Inspection Agency says the product should not be consumed

First Nations women finally to be treated equally under Indian Act: Bennett

Canadian Feminist Alliance for International Action thanked the feds

Helicopter-riding dog Mr. Bentley now featured on cans of new B.C.-made beer

Partial proceeds from every pack go to Children’s Wish

‘Easy Rider’ star Peter Fonda dies at 79

Actor and writer was nominated for an Oscar for co-writing the 1969 psychedelic road trip movie

Most Read