The transit authority released its top 10 bus routes for rider complaints last year. (TransLink/Twitter)

Worst 10 bus routes in Metro Vancouver for rider complaints

TransLink releases list, with Route 319 at the top

If you’ve taken issue with TransLink during your daily commute, you’re not alone.

The transit authority released its top 10 bus routes for rider complaints last year.

Likely not a surprise to those who ride it, Route 319 between Surrey and Delta at Scott Road Station and the Newton Exchange received the highest number of complaints. Coming in second was Route 116 between Edmonds Station and Metrotown Station in Burnaby.

READ MORE: BC Transit ordered to pay blind woman $11K after driver fails to call out stops

Most of the nearly 30,000 complaints related to overcrowding, the schedule, and the driver’s behaviour. TransLink received 2,600 complaints more than last year – up 10 per cent.

Meanwhile, staff said ridership on buses went up by seven per cent.

Here is the full list of the top 10 bus routes for complaints in 2018:

1. 319 Scott Road Station/Newton Exchange

2. 116 Edmonds Station/Metrotown Station

3. 410 Richmond-Brighouse Station/22nd Street Station

4. 301 Newton Exchange/Brighouse Station

5. 023 Main Street Station/Beach

6. 351 Crescent Beach/Bridgeport Station

7. 049 Metrotown Station/Dunbar Loop/UBC

8. 240 15th Street/Vancouver

9. 335 Newton/Surrey Central Station

10. 100 22nd Street Station/Marpole Loop



joti.grewal@bpdigital.ca

Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Maple Ridge’s Larry Walker Jr. gets voted into Cooperstown

Walker received 76.6 percent of the Baseball Writers of America Association vote

Maple Ridge boy, 13, arrested in alleged assault at Port Coquitlam middle school

Boy alleged to have used inappropriate levels of force to injure the girl

Larry Walker and his father keeping expectations low for HOF induction

Walker needs 75 percent of votes in order to be inducted into Cooperstown

Blue Line Sports in Haney Place Mall closing

After 27 years of business the Sahota family will be closing the store by Jan. 30.

VIDEO: Nickelback gears up for nostalgia tour

Canadian band joins Stone Temple Pilots for a summer tour that includes just one stop in Canada

Province asks health-care staff to be ‘vigilant’ in screening for possible coronavirus cases

This comes after U.S. health officials confirmed a case of the virus in Washington State

PHOTOS: Heavy snowfall breaks window, causing avalanche into B.C. newsroom office

It was a chaotic start to the week for the Kitimat Northern Sentinel

Deer carcass strung up at Surrey fire hall prompts investigation

Investigation underway following complaint a Surrey firefighter hung a deer carcass in a fire hall

Canadian law firm launches class action on behalf of Iran flight victims

Flight 752 was shot down by Iran shortly after take off

Mission Hill cellarman fired after mistakenly dumping $162K of wine down the drain

The former employee filed a grievance with the West Kelowna winery but was unsuccesful

Protesters block B.C. government building entrance to support Wet’suwet’en First Nation

A letter with four demands was delivered to the Ministry of Energy, Mines and Petroleum Resources

VIDEO: Langley woman without a home after houseboat sinks during snowy weather

A Go Fund Me page has been set up to help the Grant’s Landing resident replace her possessions

Most Read