B.C. Seniors Advocate Isobel Mackenzie and Health Minister Adrian Dix. (B.C. government)

B.C. 211 hotline expands to link COVID-19 homebound seniors, volunteers

Thousands of volunteer offers to be matched up to need

B.C. MLA offices and Seniors Advocate Isobel Mackenzie have received thousands of calls offering to help seniors who are staying home for the COVID-19 pandemic, and have added resources to the 2-1-1 phone line and BC211 website to match them with the need.

People want to pick up groceries or deliver medications and hot meals to seniors, and the service has added significant call centre staff to make that happen, Mackenzie said March 26. The new coronavirus is particularly a risk for elderly people with underlying health issues, so staying at home is most important to them.

“My message to seniors is simple,” Mackenzie said. “Don’t be afraid, but please stay home. Please, let us pick up your groceries. Please, let us pick up your medications. Please, let us deliver meals.”

Mackenzie said the 2-1-1 call centre has added capacity equivalent to handling 100,000 calls a year, and urged people to use the www.bc211.ca website if possible. Volunteers should give their area and availablity, and seniors should provide their location and needs.

RELATED: Here’s what’s considered an essential service in B.C.

RELATED: B.C. government liquor stores close Sundays amid demand

Health Minister Adrian Dix said the ministry is taking steps to protect seniors in hospitals, residential care and assisted living facilities, but most B.C. seniors aren’t in institutional care.

“These are challenging times for seniors living at home,” Dix said. “Throughout B.C. we have a network of organizations and volunteers in communities who support seniors living at home, and those networks as well have been stretched in recent times.”

Dix noted that the province dedicated $50 million last week to the United Way, which works with 68 B.C. organizations to provide community services. He said he is contacted daily by people who want to help, “and that is an inspiring thing in difficult times.”


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC legislatureCoronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Comments are closed

Just Posted

LETTER: All Washington plate owners can’t be Canadian residents

A Maple Ridge man questions presence of U.S. vehicles in the Canada, despite closed borders

Residential real estate market rebounding well: long-time realtor

House prices, sales, and listings in Maple Ridge and Pitt Meadows are moving on an upward trajectory

Maple Ridge and Pitt Meadows are prepared for high Fraser River levels

Peak numbers are expected to be below trigger levels for both cities

‘Protect our jobs,” say laid-off hotel workers to MLA Lisa Beare

Delegation delivered a petition to Maple Ridge MLA office on Friday

LOOKING BACK: A ride down memory lane or in this case Dewdney Trunk Road

Maple Ridge’s museum director offers a history lessson on how the major thoroughfare came to be

VIDEO: Musqueam Chief captures captivating footage of bald eagle catching meal

‘This is why we have chosen to live here since time immemorial,’ Chief Wayne Sparrow’s nephew says

Migrant workers stage multi-city action for full status amid COVID-19 risks

‘COVID-19 has exacerbated an existing crisis’

Okanagan school drops ‘Rebels’ sports team name, citing links with U.S. Civil War

Name and formerly-used images “fly in the face” of the district’s human rights policy, says board chair

PHOTOS: B.C.’s top doc picks up personalized Fluevog shoes, tours mural exhibition

Murals of Gratitude exhibit includes at least one portrait of Henry alongside paintings of health-care workers

Langley vigil demands justice for Ontario animal activist killed protesting in front of slaughterhouse

More than two dozen people gathered at Britco Pork to remember Regan Russell, and fight Bill 156

In troubled times: Independence Day in a land of confusion

Buffeted by invisible forces and just plain worn out, the United States of America celebrates its 244th birthday

Stop enforcing sex work laws during COVID-19, advocates say

There are provisions in Canada’s prostitution laws that make workers immune from prosecution, but not from arrest

Liberal party finished 2019 having spent $43 million, raised $42 million

All political parties had until midnight June 30 to submit their financial reports for last year

B.C. teacher loses licence after sexual relationships with two recently-graduated students

The teacher won’t be allowed to apply for a teaching certificate until 2035

Most Read