B.C.’s responsible gambling program expands to all gaming centres

B.C.’s responsible gambling program expands to all gaming centres

GameSense to operate at more locations and in cozier environments

People needing help with their gambling will now have an easier way to access resources thanks to an enhanced BCLC program that was rolled out in Chilliwack this week.

Launched in 2009, the BC Lottery Corporation’s GameSense is a program focused on responsible gambling. Now, it’s been revamped and Chilliwack is the first gaming centre in B.C. to take advantage of it.

Officials were at Chances Chilliwack on Thursday to make the announcement.

Previously, only GameSense advisors were in place at B.C. casinos, but by the fall of 2019, advisors will be in every gambling facility across B.C.

In addition to the expanded GameSense advisor presence, BCLC has also invested in new GameSense information centres, which are welcoming spaces that encourage players to visit and learn more about how games work, talk with a GameSense advisor or just take a break.

Chances Chilliwack is the first community gaming centre in B.C. to have both a GameSense advisor plus a GameSense information centre. Michael Verhoef is the advisor in Chilliwack and will be manning the info booth at Chances.

“It is truly rewarding to be interacting with customers every day, sharing information on how the games work or how to stick to a budget, and encouraging players to adopt healthy behaviours and attitudes towards gambling,” said Verhoef.

He’ll be on hand to chat one-on-one with gamblers. He’s trained to answer questions like the odds of winning and losing, and myths about gambling.

GameSense is a responsible gambling program designed to encourage players to adopt behaviours and attitudes that can reduce the risk of developing gambling addictions. It includes setting time and money limits, as well as being open and honest with friends and family about personal gambling habits.

READ MORE: Responsible gambling week offers guidance

READ MORE: Chances Chilliwack opened six years ago

BCLC wants to continue to remind players that gambling is a form of entertainment, not a way to pay off your mortgage or a retirement plan, says Sarah Morris, BCLC media relations.

“I am proud of our efforts to invest in and enhance player health supports here in Chilliwack,” said Jamie Wiebe, BCLC director of player health. “Research shows that on-site advisors are a valuable resource in the promotion of responsible play and reduction of gambling-related harms.”

The GameSense program has proven to be extremely effective in promoting responsible gambling and positive play behaviours. Currently, the advisors have approximately 55,000 interactions with customers at B.C. casinos each year.

Though not manned 24/7, the GameSense info centre at Chances Chilliwack will always be open and have resource information.

Verhoef will be there working peak hours Wednesdays to Sundays. His hours are posted publicly at the booth, alongside his work cellphone number, for those in need of help.

“I look forward to building strong relationships with players and staff here at Chances,” says Verhoef.


 

@PhotoJennalism
jenna.hauck@theprogress.com

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

 

(Jenna Hauck/ The Progress)

(Jenna Hauck/ The Progress)

Just Posted

(News files)
Pitt Meadows receives $3.7 million for COVID-19 costs

Provincial grant will cover funding shortfalls and new expenses

(Ronan O’Doherty/The News)
Fire at house on Creekside in Maple Ridge

Residents putting out fire inside garage as firefighters arrive

Tristan points to all the spots on a map of Canada his joke book has been sent. (Special to The News)
Pitt Meadows boy raises $6,000 for local charities through sales of joke book

Tristan Kennedy’s A Reason to Smile sold more than 500 copies across Canada, and around the world

Public input is being sought for a plan to widen Highway 7 between 266 Street and 287 Street. (Colleen Flanagan/The News)
Highway widening planned for Maple Ridge

Ministry of Transportation and Infrastructure asking public for input

Dr. Penny Ballem, a former deputy health minister, discusses her role in leading B.C.’s COVID-19 vaccination program, at the B.C. legislature, Jan. 22, 2021. (B.C. government)
B.C. holds steady with 407 new COVID-19 cases Tuesday

14 deaths, no new outbreaks in the health care system

A Cessna 170 airplane similar to the one pictured above is reported to be missing off the waters between Victoria and Washington State. Twitter photo/USCG
Canadian, American rescue crews searching for missing aircraft in waters near Victoria

The search is centered around the waters northeast of Port Angeles

Jonathon Muzychka and Dean Reber are wanted on Canada-wide warrants. (Courtesy of Victoria Police Department)
Convicted killer, robber at large after failing to return to facility: Victoria police

Dean Reber, 60, and Jonathon Muzychka, 43, may be together

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

B.C. Premier John Horgan listens during a postelection news conference in Vancouver on Sunday, Oct. 25, 2020. THE CANADIAN PRESS/Darryl Dyck
30% of B.C. recovery benefit applications held up in manual review

The province says 150 staff have been reassigned to help with manually reviewing applications

Adam Dergazarian, bottom center, pays his respect for Kobe Bryant and his daughter, Gianna, in front of a mural painted by artist Louie Sloe Palsino, Tuesday, Jan. 26, 2021, in Los Angeles. (AP Photo/Jae C. Hong)
Kobe Bryant’s presence remains strong a year after his death

Tuesday marks the grim anniversary of the crash that took their lives

Surrey RCMP are investigating after a pedestrian was struck and killed at 183 Street and Highway 10 Friday night. (File photo)
Modelling of predicted transmission growth from the B117 COVID-19 variant in British Columbia. (Simon Fraser University)
COVID-19 variant predicted to cause ‘unmanageable’ case spike in B.C: report

SFU researchers predict a doubling of COVID-19 cases every two weeks if the variant spreads

RCMP officers wearing face masks to curb the spread of COVID-19 stand by. (THE CANADIAN PRESS/Darryl Dyck)
RCMP appeal for witnesses after hit-and-run leaves girl, 17, in critical condition

The Metro Vancouver teenager was found unconscious and critically injured after being hit: police

Most Read