Dear Editor,
Recently I had to visit Ridge Meadows Hospital on different three occasions, one for a CT scan, and two for cataract surgeries, all three between December 2021 and January 2022.
Each of the three visits left me with very positive experiences from the first encounter with the person handing out the face masks and asking the normal pre-entry COVID-related questions to the technician and staff who attended to me for my CT scan.
The staff and nurses at the cataract surgery Zone 4 were exceptional in their demeanour, and their interactions with every patient waiting for the surgery. They were polite, soft spoken, understanding, efficient and gentle in the way they asked questions, and explained what was required to enable to help the patients.
My very grateful thanks to all at the cataract area for their dedication to make all patients comfortable.
Surgery can create a lot of stress, but these nurses made sure that all were comfortable. Thanks to one and all of them.
Bathsheba Parker, Maple Ridge
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